Purpose Statement

This qualification is designed to give candidates the underpinning knowledge, skills and competencies to use counselling skills ethically and safely in a variety of contexts and roles.  

This qualification is for:

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 • Those starting the first level of training as a professional counsellor.

• Those who want to learn counselling skills in other professional or helping roles.

• Those who want to improve their professional and personal relationships as part of personal development.

• Those who wish to improve communication and listening skills.

 

This qualification will not teach candidates how to be counsellors, but it will help them decide whether or not they want to continue to train as a counsellor. This qualification leads to employment and increases employability for those whose role is to support others in sectors such as health and social care, teaching and learning, advocacy and mediation, support and project work, and other helping roles. It provides additional skills for those already in employment and is likely to lead to increased opportunities for promotion and advancement. This qualification enables successful candidates to work as helpers within a range of job and career opportunities, which include but are not limited to:

• Advice and advocacy support

• Befriender role • Care worker

• Childline administrator

• Contact centre advisor  

• Customer facing role

• Customer relations advisor

• Customer service representative/ advisor/ officer

• Family support worker

• Healthcare professionals  

• Helpline operator  

• Home care assistant

• Housing support worker

• Mentoring and support worker

• Promotion in current role

Public services, including probation,

substance misuse agencies and criminal justice sector •

Roles in health and social care 3 CSK-L2 Specification

• Welfare and advice worker Funding

• Youth worker