Level 2 Award in Introduction to Counselling Skills (ICSK-L2)

Welcome to the Level 2 Award in Introduction to Counselling Skills. It is great to know that you are taking the first steps in understanding the world of counselling. Below is the course overview that runs over 12 weeks.

Course documents: At the bottom of this page you will find the key documents needed for the course. For Microsoft Word versions and additional support sheets go to https://www.cpcab.co.uk/qualifications/icsk-l2

About the L2 Award in Introduction to Counselling Skills

Purpose Statement This qualification is intended for candidates who want to:

• Learn basic counselling skills (listening and responding skills) in helping roles

• Find out more about counselling (this qualification won’t teach them to be a counsellor but may help them decide whether or not they want to train as one).

• Improve professional and personal relationships. This qualification does not lead directly to an employed role.

However, it could enhance an existing role or increase the general employability of those seeking to enter the job market. Other potential job roles include but are not limited to:

• Advice and advocacy support

• Befriender role

• Care worker

• Childline administrator

• Contact centre advisor

• Customer facing role

• Customer relations advisor

• Customer service representative/advisor/officer

• Family support worker

• Healthcare professional

• Helpline operator

• Home care assistant